Why is my Fidelity Bank USSD Code not Working?

How to Transfer Money from Fidelity Bank to PalmPay Account

Why is my Fidelity Bank USSD Code not Working? Customers of Fidelity Bank have easy access to banking services using USSD (Unstructured Supplementary Service Data) codes. You can use your phone to carry out a number of banking operations with these codes. You may, however, occasionally run into problems with your Fidelity Bank USSD code not functioning as intended.

We will look at a few typical causes of this issue in this post and offer fixes to help you resume easy banking. So follow me, remain vigilant, and do not let up!

Fidelity Bank USSD Codes

Fidelity Bank offers a variety of USSD codes to make it simple and quick for customers to complete banking tasks. These codes are intended to be convenient, particularly in situations where you don’t have access to a banking app or the internet.

*770# is the Fidelity Bank USSD code. You may check your account balance, send money, purchase airtime, and do a lot of other things with this code.

Why is Fidelity Bank USSD codes not working? Common Reasons

Many things can be at play if you discover that your Fidelity Bank USSD code is not functioning. These are a few typical causes:

  • Incorrect USSD Code: Problems may arise if the USSD code is typed incorrectly. It’s important to type the code exactly, making sure to include any necessary characters like hashtags or asterisks. Make sure the code you are dialing corresponds to the intended transaction by checking it twice. Recall that the Fidelity Bank USSD Code is *770#, and that’s how it must be spelled!
  • Network Issue: USSD codes require a steady network connection. The USSD code may not function properly if you’re in a place with spotty network coverage or frequent network disruptions. Before using the code, make sure you’re connected to a strong network.
  • Account Restrictions: There may occasionally be transaction limitations applied to your account. Your USSD transactions can fail if you go beyond these limits. I hope that you haven’t banned the USSD code lately, for whatever reason. To find out if this could be the problem, check your transaction history and account balance. Alternatively, you can easily call *770*911*9# from the number associated with your Fidelity Bank account to unblock your USSD code and input your Fidelity account number, date of birth and 4-digit PIN. It’s possible that your USSD has been blocked.
  • Service interruptions: Banks may undergo maintenance or encounter technological problems from time to time, which may impact USSD services. You can run into issues if you try to utilize the code while it’s under maintenance or when there are known technical issues.

What to Do When the Fidelity Bank USSD Code Is Not Working?

If you’re experiencing problems with your Fidelity Bank USSD code, here are some steps you can take to resolve the issue:

  • Verify for USSD codes: Make sure you are dialing the correct USSD code for the particular transaction you wish to complete by checking it twice. Please enter the code exactly as it appears on the Fidelity Bank screen.
  • Check Network Signal: Prior to utilizing the USSD code, make sure your network signal is steady. Consider relocating to a place with a stronger signal if you’re at a spot with bad reception.
  • Get in touch with customer service: It is advised that you seek help from Fidelity Bank’s customer service if none of the aforementioned solutions work for your problem. They can offer advice, monitor the status of your account, and assist in resolving any technical issues.
  • Verify the Transaction Limits: Check your account transaction limits to determine whether any restrictions have been achieved. If required, get in touch with Fidelity Bank’s customer service to find out how to raise your transaction limits.

Always Stay Updated and current.

Take into consideration the following to remain up-to-date on any new developments or difficulties pertaining to Fidelity Bank’s USSD services:

Official Communication: For announcements on USSD services, maintenance, or technical issues, visit Fidelity Bank’s official website, social media pages, or mobile app.
Customer Support: Keep Fidelity Bank’s customer service contact details handy so you can quickly get in touch with them if you run into issues. They are able to help in the present.

Fidelity Bank Customer Support Phone Number & Email Address 

To contact Fidelity Bank customer support:

Frequently Asked Questions

How to Block Fidelity Bank ATM Card

*770*911# is the code to block your ATM card; however, there are other actions you need to take to make sure your ATM card account is blocked.

  1. Launch the dialer app on your phone.
  2. Dial *770*911# on your mobile phone.
  3. Select the ATM card you want to block.
  4. Enter your Fidelity 4-digit transfer pin to authenticate the ATM card block.

How to Transfer Money from Fidelity Bank to Opay Account

Follow the steps below to transfer money from Fidelity Bank to an Opay account.

  1. Launch the dialer app on your phone.
  2. Dial *770* Opay Account Number*Amount#.

For example, if you wish to transfer N20,000 from your Fidelity Bank to an Opay account, all you need to do is dial *770*9045376666*20000#. Select Opay as the destination bank and enter your Fidelity Bank USSD code and four-digit transfer pin.

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