How to Block Zenith Bank Account/ATM Card: Losing your phone, SIM card, and ATM card can pose significant risks to your financial security if not addressed promptly. One of the primary dangers associated with losing your phone, SIM card, or ATM card is the potential for unauthorized access to your bank account. Without proper safeguards in place, someone who finds or steals your phone, SIM card, or ATM card could use it to withdraw funds, make purchases, or engage in other fraudulent activities, potentially draining your account and causing financial harm.
If your Zenith Bank account has been compromised, or if your card has been lost or stolen, you need to take immediate action to protect your funds and personal data. Zenith Bank offers easy steps to lock your account, giving you security and command over your money.
To help you properly protect your finances, we will walk you through the process of blocking your Zenith Bank account in this post.
How to Block Zenith Bank Account/ATM Card
You can use any of the following techniques to secure your account and avoid money theft in the event that you lose your phone, SIM card, or ATM card that is linked to your bank account:
- USSD Code.
- ZIVA.
- Visiting the Zenith Bank branch.
How to Block Zenith Bank Account/ATM Card Via USSD Code
The code to block your Zenith Bank account/ATM card is *966*911#, but there are steps you must follow carefully to block your ATM card account.
- Launch the dialer app on your phone.
- Dial *966*911#.
- Enter your account number.
- Enter the phone number linked to your account.
- Reply 1 (Continue)
- A message will display, “Debit transactions successfully stopped on your account.”
NB: This code can be carried or dialed from any number, not just a registered one at Zenith Bank. Also note that blocking your account also means that no activities can be carried out on the account until you visit a Zenith Bank branch to unblock it.
How to Block Zenith Bank Account/ATM Card Via ZIVA
One of the top banks in Nigeria, Zenith Bank, has led the way in utilizing technology to improve client satisfaction. Among their noteworthy projects is the Zenith Bank customer support service, which uses AI (ZIVA) and runs on WhatsApp.
This innovative service allows Zenith Bank customers to perform various banking tasks and inquiries directly through the messaging platform, providing them with a convenient and efficient way to manage their accounts and access banking services.
ZIVA stands for Zenith Intelligent Virtual Assistant. ZIVA allows you to perform some financial transactions or tasks, such as account opening, account reactivation, money transfer, balance inquiry, loan request, etc., with ease.
Steps on How to Block Zenith Bank Account Via ZIVA:
- Save ZIVA contact to your phone (07040004422).
- Launch your WhatsApp app.
- Send Hi.
- You will need to reply A (accept) to accept the terms and Privacy Policy
- You will need to reply A (accept) again that you have viewed the policy.
- ZIVA will send or drop the list of tasks it can help you with.
- Reply C (Account Restriction).
- Follow the instructions currently, and do ensure to provide authentic and accurate details as required by ZIVA.
- After providing the details needed, ZIVA will automatically restrict your account.
- You can reactivate the account by messaging Hi to ZIVA again and replying with B (Account Reactivation).
NB: Chat with ZIVA with the number registered with your Zenith Bank account.
How to Block Zenith Bank Account/ATM Card visiting a Zenith Bank Branch
Follow these instructions to block your Zenith Bank account or ATM card in person at a Zenith Bank branch. First and foremost, make sure you have appropriate identification with you, such as a driver’s licence, passport, or national ID card. When you get to the branch, go up to a bank teller or customer care agent and tell them that you want to block your card or account. For the purpose of verification, provide them your card information or account details. After that, a member of the bank staff will walk you through the steps required to start blocking your account or card. To prove your identity and control of the account or card, be ready to respond to security questions or give further proof. After the block has been properly started, ask for a reference number or confirmation receipt for your records.
Blocking your Zenith Bank account or ATM card in person at a branch guarantees prompt response and gives you the chance to speak with bank employees face-to-face. To ensure a seamless process, keep your identity documents close at hand and follow the bank’s instructions.
Frequently Asked Question
How to Check Zenith Bank Account Balance Via USSD Code
Here is How to Check Zenith Bank Account Balance Via USSD Code:
- Launch your phone dialer.
- Dial *966*00# on the phone number linked to your Zenith Bank account.
- Enter your Zenith Bank account number.
- Enter your Zenith Bank transfer pin.
- Immediately, your account number will be displayed, and an SMS alert containing your bank balance will also be sent to you.
What is Pin?
PIN stands for Personal Identification Number. It is created at the point of registration and is used for authenticating transactions.
How to Block Zenith Bank Account/ATM Card Via USSD Code
How to Block Zenith Bank Account/ATM Card is *966*911#, but there are steps you must follow carefully to block your Zenith Bank account.
- Launch the dialer app on your phone.
- Dial *966*911#.
- Enter your account number.
- Enter the phone number linked to your account.
- Reply 1 (continue).
- A message will display, “Debit Transactions successfully stopped on your account.”
NB: This code can be carried or dialed from any number, not just a registered one at Zenith Bank. Also note that blocking your account also means that no activities can be carried out on the account until you visit a Zenith Bank branch to unblock it.
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