How to Get First Bank Token Code

How to Get First Bank Token Code

How to Get First Bank Token Code: Cash losses, data breaches, and unauthorized access are just a few of the challenges that banking organizations face as technology advances.

In Nigeria, Fast Bank has invested a significant amount of money to prevent various types of cyberattacks on the institution and its consumers. The First Bank token code is a key component of these security measures.

How to Get First Bank Token Code

A First Bank token is a security gadget that adds an extra degree of safety to online banking transactions.

It is a small electronic device that creates one-time passwords (OTPs) or codes required for sensitive transactions like transferring funds, making payments, or accessing particular services on an online banking platform. It is also known as ‘FirstToken.’

The First Bank Token Code Features

Customers of First Bank can effortlessly conduct a wide range of financial transactions using the bank’s Internet banking platform.

However, this could expose them to a wide range of cyber risks. This is where the online security token comes in to help counteract these risks. Here are some of the soft token’s features:

  • The authentication code is valid for 30 seconds after it is generated.
  • The application requires a four-digit PIN input before generating an authentication code.
  • The application has full offline functionality once downloaded, activated, and registered.

Types of First Bank Token

Here are basically the types of First bank Tokens:

  1. Hard token: This is a physical device that customers can use to generate security codes.
  2. Soft token: This is an application that can be downloaded on your mobile phone and used for generating the security code.

How to Get First Bank Hard Token

You will need to go to a First Bank branch near you. There, you will be requested to complete an application form.

Once completed, your application will be reviewed by the appropriate department, and if granted, you will be issued the hardware token. Here are the actions to follow after receiving the token.

  1. Install the First Bank mobile banking app.
  2. For existing users, log in to your account.
  3. Select “Account Settings.”
  4. Then select “Token Synchronization.”
  5. Press the button on your hard token, and a code will appear on the screen.
  6. Enter the generated code into the first input field on the mobile banking app.
  7. Press the button again and enter the displayed code into the second input field.
  8. Locate your token’s serial number (printed on the frame) and input it into the third field.
  9. Tap the “Confirm” tab, and your token is now activated and ready for use.

How to Get First Bank Soft Token

If the hard token does not appeal to you for any reason, you can utilize the bank’s software instead. Here are the steps to receive your First Bank soft token code.

  1. First, install the First Bank mobile banking app.
  2. Your soft token requires an activation code and serial number to function. To get these, visit any branch near you.
  3. You will be required to fill out an activation form, after which you will receive a serial number and activation code.
  4. You will receive another code after inputting the serial and activation codes on the app. This is known as the registration code.
  5. Give this to the customer service representative at your branch so that they can use it to activate your soft token.

Note: The registration code is only generated and displayed once. After activation, you can use the application offline and will just need to enter a four-digit PIN.

How to Generate One-Time Password (OTP) for First Bank

To generate a one-time password or OTP, you must have the mobile number used to register your account.

  1. Press *322*0# on your phone to generate the OTP.
  2. The code will be delivered to the number provided.
  3. In the banking app, enter the OTP into the input field.

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