Why Is My Keystone Bank USSD Code Not Working?

Why Is My Keystone Bank USSD Code Not Working?

Why Is My Keystone Bank USSD Code Not Working? Keystone Bank provides USSD (Unstructured Supplementary Service Data) codes as a convenient method for its clients to access banking services. You can use your phone to carry out a number of banking operations with these codes. You may, however, occasionally run into problems with your Keystone Bank USSD code not functioning as intended.

USSD codes are short codes dialed on mobile phones to access various banking services without requiring an internet connection or the use of a smartphone app. Keystone Bank’s USSD code enables customers to perform a range of banking transactions conveniently and securely using their mobile phones.

Keystone Bank USSD Codes

USSD code *7111# is for Keystone Bank. With the help of this code, you may buy airtime, transfer money, check the balance of your account, and more.

Keystone Bank offers a variety of USSD codes so that users can conveniently and swiftly complete banking tasks. These codes are intended to be convenient, particularly in situations where you do not have access to a banking app or the internet.

Why Is My Keystone Bank USSD Code Not Working?

Many things could be at play if you discover that your Keystone Bank USSD code is not functioning. These are a few typical causes:

  • Incorrect USSD Code: Mistakes in the USSD code can cause problems. It is important to type the code exactly, making sure to include any necessary characters like hashtags or asterisks. Make sure the code you are dialing corresponds to the intended transaction by checking it twice. Recall that the Keystone Bank USSD Code is *7111#, and that is how it must be spelled.
  • Network Issues: Network stability is necessary for USSD codes to function. The USSD code may not function properly if you are in a place with spotty network coverage or frequent network disruptions. Before using the code, make sure you are connected to a strong network.
  • Downtime of Services: Occasionally, banks have technical problems or undertake maintenance that may impact USSD services. You can run into issues if you try to utilize the code while it is under maintenance or when there are known technical issues.
  • Account Limitations: There may occasionally be transaction limits on your account. Your USSD transactions can fail if you go beyond these limits.

How to Fix Keystone Bank USSD Code Not Working Issues

Here are some actions you may take to fix the issue with your Keystone Bank USSD code not working:

  • Check the Network Signal: In advance of using the USSD code, make sure your network signal is steady. Consider relocating to a place with a stronger signal if you are at a spot with bad reception.
  • Verify the USSD Code: Make sure you are dialing the correct USSD code for the particular transaction you wish to complete by checking it twice. Enter the code exactly as Keystone Bank has provided.
  • Check Transaction Limits: Check your account transaction limits to determine whether any restrictions have been achieved. If required, get in touch with Keystone Bank’s customer service to find out how to raise your transaction limits.
  • Contact Customer Support: In the event that none of the aforementioned solutions fix your problem, you should seek help from Keystone Bank’s customer service. They can offer advice, monitor the status of your account, and assist in resolving any technical issues.

Frequently Asked Questions

How to Check Keystone Bank Statement of Account By Visiting any Keystone Bank Branch

For those who prefer in-person contacts or need prompt assistance with their banking needs, visiting a Keystone Bank branch can be a trustworthy and efficient way to verify or acquire a bank statement. Even though digital banking systems are accessible and convenient, talking directly with a bank professional can provide certain consumers with clarity and assurance.

How to Check BVN on Keystone Bank Via Keystone Mobile App

To check your BVN on Keystone Bank via the Keystone mobile app, follow these simple steps:

  • Download and install the Keystone Mobile App from the Google Play Store for Android and from the Apple App Store for iOS.
  • Register if you are a new user, or log in if you already have an account. (Follow the prompts to complete the registration or login process.)
  • Once you are logged in, go to the app’s BVN-related services section.
  • Choose the option to check your BVN and enter the necessary data. This typically consists of your entire name, birthdate, and maybe more private information to confirm your identification.
  • Verify the information you provided for accuracy.
  • Once the verification process is complete, your BVN will be displayed on the screen.

How to Reset Transaction PIN on Keystone Bank

Just follow the step-by-step guide for a successful transaction pin reset for Keystone Bank.

  • Launch the dialer app on your phone.
  • Dial *7111#.
  • Select ‘Other Services.’
  • On the next page, select the ‘Next’ option.
  • On the third page, select the last option, which is ‘Reset PIN.’
  • Input your desired PIN.
  • Input the last six digits of your debit card to complete request.

How to Block Your Keystone Bank ATM Card via USSD Code

The code to be used to block your ATM card / account at Keystone Bank is called a panic code. This panic code places a PND (post no debit) on your account until you reach out to your bank to rectify and block the card or get a new one.

To block your Keystone Bank ATM card, follow the steps below:

  • Launch a dialer app on your phone.
  • Dial *7111*911# from any phone.
  • Enter the account/phone number to place a PND on all your accounts.

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