How to Install and Activate First Bank Mobile App

How to Buy GLO Airtime from First Bank in 2024

How to Install and Activate First Bank Mobile App: In today’s fast-paced world, banking has become more accessible and convenient than ever before, thanks to mobile banking apps.

With only a few touches on your smartphone, you can now conduct numerous banking activities from the comfort of your own home or while on the move. One such app that has revolutionized the way we bank is the First Mobile app by First Bank Nigeria.

First Mobile is a mobile banking application produced by First Bank Nigeria, one of Nigeria’s biggest banks. It enables users to access a variety of banking services directly from their mobile devices, such as account balance queries, fund transfers, bill payments, airtime purchases, and much more.

The First Mobile app is important because it provides consumers with a convenient and secure platform for managing their accounts at any time and from any location.

How to Install First Bank Mobile App on Android and IOS

The First Mobile app may be downloaded quickly and easily. Just follow these steps:

  1. Open the App Store (for iOS devices) or Google Play Store (for Android devices) on your smartphone.
  2. In the search bar, type “FirstMobile” and press enter.
  3. Locate the official First Mobile app developed by First Bank Nigeria and tap on it.
  4. Click on the “Install” or “Download” button to begin the download process.
  5. Once the download is complete, the app will automatically install on your device.

How to Install and Activate First Bank Mobile App Using the MPIN

In the First Mobile app, MPIN stands for Mobile Personal Identification Number. It is a four to six-digit secret code used as a password or PIN to access and secure your account within the app.

The MPIN serves as an additional layer of security, authenticating your identity and protecting your account from unauthorized access. When you first sign up for the First Mobile app, you will be requested to generate an MPIN.

You will be required to input this MPIN each time you log in to the app or execute sensitive transactions, such as transferring payments or altering personal information.

It is critical to select a powerful and memorable MPIN that cannot be easily guessed by others. Avoid using obvious combinations, such as “1234” or your birthday. Instead, choose a unique combination of numbers that you can readily remember but others cannot guess.

Remember to keep your MPIN private and never disclose it with anyone. This helps to ensure the security of your account and safeguards your financial information against any threats.

If you feel your MPIN has been compromised or are having difficulty remembering it, you should call your bank’s customer service right once for assistance.

How to Activate First Bank Mobile App

Follow these steps to activate the First Bank Mobile App:

  1. Open the First Mobile app on your smartphone.
  2. Click on the “Register” or “Sign Up” button to create a new account.
  3. Provide your ATM card number and your ATM PIN, then click Next.
  4. An SMS containing a One-time PIN (OTP) will be sent to your device.
  5. Copy the number and enter it in the field provided, then click Next.
  6. Enter your m-pin code, which will be your login pin. This is a five-digit code you must remember for subsequent transactions.
  7. Enter the two secret questions and answers. Click Next.
  8. Enter a four-digit security PIN as prompted. It will also be needed to make transactions in the future. If you wish, you can use your ATM card code.
  9. Complete the process as prompted. Congratulations, you are ready to use the mobile app.

How to Change First Bank Mobile App PIN

You may change your PIN immediately from the First Mobile app, making the process simple. Here’s a step-by-step guide for changing your PIN.

  1. Launch the First Mobile app on your smartphone. Ensure that you are logged in to your account.
  2. Once logged in, look for the settings menu within the app. Usually, an icon with three horizontal lines or dots represents this, located either at the top or bottom of the screen.
  3. Within the settings menu, locate the option for “Security” or “Security Settings.” Tap on it to access the security settings for your account.
  4. You should find an option to “Change PIN” or “Change MPIN.” Tap on this option to proceed with changing your PIN.
  5. You will receive a prompt to enter your current PIN to verify your identity and proceed with the change.
  6. Enter your current PIN and tap “Continue” or “Next.”
  7. After verifying your current PIN, you will be prompted to enter your new PIN.
  8. Once you’ve entered your new PIN, you will need to confirm it by entering it again. This helps ensure that you’ve entered the correct PIN.
  9. After confirming your new PIN, tap on the “Submit” or “Change PIN” button to finalize the changes.
  10. You should receive a confirmation message indicating that your PIN has been successfully changed.
  11. For security purposes, we recommend logging out of the app and logging back in using your new PIN to ensure that the changes have taken effect.

That is it! You have successfully changed your PIN using the FirstMobile app. Remember to keep your new PIN private and not share it with anyone else to protect the security of your account.

If you have any problems changing your PIN, you can contact your bank’s customer service for help.

Features of the First Bank Mobile app

  • Account Management: First Mobile members can access their account balances, transaction history, and statements. Users can also manage several accounts from various banks in one spot.
  • Fund Transfers: Users can simply transfer funds between their own accounts, other accounts at First Bank, and accounts at other banks in Nigeria. Transfers can be completed immediately or scheduled for a future date.
  • Bill Payments: First Mobile allows consumers to effortlessly pay bills like energy, water, cable TV, and internet subscriptions directly from their mobile devices. This eliminates the need to visit actual payment centres or banks.
  • Airtime and Data Purchase: The software allows users to recharge their phones and buy data packages for themselves or others. This can be completed swiftly and securely, at any time and from any location.
  • Cardless Withdrawals: First Mobile has a cardless withdrawal option, which allows users to withdraw cash from any First Bank ATM without using their debit card. This is useful when the card is lost or forgotten.
  • Branch and ATM locating: The app’s built-in locating tool allows users to quickly find the nearest FirstBank branches and ATMs. This saves time and effort when travelling to a physical bank location.
  • Security Features: The First Mobile app prioritizes security and includes features like biometric authentication (fingerprint or facial recognition) and transaction alerts to protect users’ accounts and transactions.

Benefits of Using the First Bank Mobile App

Using the First Mobile app has various advantages, including:

  • Convenience: Access your bank accounts and carry out transactions from anywhere, at any time.
  • Security: Enjoy peace of mind knowing that your transactions are encrypted and protected by multiple layers of security.
  • Efficiency: Save time by avoiding long queues at the bank and completing transactions with just a few taps on your smartphone.

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