How To Cancel Auto-renewal On 9mobile: You are in the right place. In this article, we will show you how to disable auto-renewal on 9Mobile data plans. Auto-renewal of data plans is a fantastic feature that allows you to stay online even after your data bundle is depleted.
However, there are situations when you do not want your data plan renewed automatically. We have you covered if you wish to cancel the auto-renewal to switch to another network, disable the service, or just do not require it right now.
What Is Auto-Renewal?
Auto-renewal is a service that renews your existing data plan when it expires. This means you do not have to bother about manually subscribing to a new data plan when the current one expires. It would assist if you have adequate airtime on your line to renew.
Why Should You Cancel Auto-Renewal On 9mobile?
You may want to cancel auto-renewal on your 9Mobile data plan for a variety of reasons. One cause could be that you do not need the data right now and do not want to renew your package.
Another reason is that you may want to move to a different network provider who offers a better bargain for your data requirements. Furthermore, you may be having bad network coverage from 9mobile and wish to transfer to a provider with better coverage.
How To Cancel Auto-Renewal On 9mobile
There are various options for cancelling auto-renewal on 9mobile. The ways include utilizing the USSD code or visiting the 9mobile website. Here are the actions to take:
How to Cancel Auto-Renewal Via USSD Code.
To cancel auto-renewal via USSD code, follow the steps below:
- Dial 2290# on your mobile phone.
- Select the data plan you want to cancel auto-renewal for.
- Reply with 3 for “auto-renewal.”
- Reply with “2” to “cancel auto-renewal.”
Alternatively, you can send “STOP” to “229” to cancel auto-renewal on your 9mobile data plan.
How to Cancel Auto-Renewal via Website
To cancel auto-renewal on the 9mobile website, take these steps:
- Go to www.9mobile.com.ng.
- Select the “Self Care” tab.
- Log in using your phone number, email address, and password.
- Click “My Subscriptions.”
- Choose which data plan you wish to cancel auto-renewal for.
- Click “Cancel Auto-Renewal.”
What To Know About Auto-Renewal Of Data Plans
Here’s what you should know about data plan auto-renewals:
- When you subscribe to a data bundle on 9mobile or any other network, your subscription will be automatically renewed when it expires.
- Your airtime will be debited immediately upon renewal.
- If there is insufficient airtime on your line, auto-renewal will fail.
- Auto-renewal is available on all 9mobile data plans, including the daily, weekly, and monthly plans, among others.
- Canceling auto-renewal deactivates the service and prevents your airtime from being debited when your data plan expires.
Steps To Opt-Out Of 9mobile Data Plans
If you do not want to renew your existing data plan and need to opt out of the service, take these steps:
- Call 2290# from your mobile phone.
- Select the data bundle to which you have subscribed.
- Respond with 3 for “auto-renewal.”
- Respond with 1 to “opt out of the service.”
Alternatively, phone 229 to reach a customer service person and request to opt out of the service.
Conclusion
Canceling auto-renewal on 9mobile data bundles is simple and requires only a few actions. Whether you wish to move to another network provider or deactivate your current subscription, this article will walk you through the process.
Remember that all 9Mobile data plans include auto-renewal, and canceling it will prevent your airtime from being debited when your plan ends. If you have any issues or need additional assistance, dial 200 on your 9Mobile line to talk with a customer service representative.
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